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Jane Effanga
Design Strategist
I turn ambiguity into clarity, translating complex problems into clear strategies and thoughtful, human-centered experiences.
Currently leading Service Design at
Featured
PROJECTS
HASHRAILS •2025 - CURRENT
Building a global stablecoin payments infrastructure from the ground up
Fintech Service Architecture & Design
Lead Service Designer. Defining and designing the end-to-end service ecosystem, shaping the user experience strategy across the system, and creating the journeys, tools, and processes that make the infrastructure seamless, trustworthy, and valuable for all actors.
Designed a new digital system to automate a cumbersome, error-prone admissions lottery, increasing efficiency, transparency, and fairness for both school staff and applicant families.
MYSTIC VALLEY • 2025
Reimagining the Charter School Admissions Lottery
Service Design & Process Automation
URBAN GRIOT PLAYGROUND •2023
Transforming a complex early childhood education curriculum into a self-guided learning kit
Learning Experience Design
Reimagined a complex, facilitator-led curriculum into a self-guided learning kit, extending the experience beyond workshops to empower families at home and offer educators greater flexibility.
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FARM 2 YOU •2022
A Service Concept for Local Food Delivery
Service Design & Systems Thinking
Designed a new service concept that connects local farmers with consumers, balancing the convenience of home delivery with the authentic spirit of a farmers' market.
RECYCLING IN BOSTON •2022
Understanding Boston's Recycling Habits
Design Research
Co-led a comprehensive research study to uncover the key barriers and opportunities for improving residential recycling rates for the City of Boston.
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